Requesting assistance
During a busy event, a scorer may need an organizer — a scoring question, a dispute, a missing player. Request assistance lets them call for help without leaving the full-screen scoring screen.
For players & kiosks
In the cornhole scoring screen and on a kiosk, there's a Request assistance button. Tap it to send an alert to the event's organizers.
The button appears only where it makes sense: in matches that belong to a club and have organizers to call. (Quick Play and global games have no organizer, so it's hidden, and organizers don't see it on their own matches — they are the help.) There's a short cooldown so a button mash doesn't spam the organizers.
For organizers
When a request comes in, every organizer of that club sees an assistance banner at the top of every page — showing who asked and which board — regardless of whether they've turned on push notifications. If they have push on, they also get a notification.
The banner gives you a Go to match link and a Resolve button:
- Go to match takes you straight to the board that needs help.
- Resolve clears the request for all organizers — once someone handles it, it disappears for everyone.
Note
There's only ever one open request per match, so a player re-tapping the button won't stack up duplicate banner entries (though it can re-send the push as a reminder). Completed matches drop off the banner automatically.
This in-app banner is the reliable channel — push only reaches organizers who opted in, but the banner reaches every organizer the moment they're on any page.