Requesting assistance

During a busy event, a scorer may need an organizer — a scoring question, a dispute, a missing player. The Need help? button lets them call for help without leaving the full-screen scoring screen.

For players & kiosks

In the cornhole and Other Sport scorers, and on a kiosk, there's a 🆘 Need help? button at the top. Tap it and confirm to send an alert to the club's organizers; the button then reads Organizers notified.

The button appears only where it makes sense: on a match in a club's event, for the players in that match and on the court's kiosk tablet. It's never on a Quick Play game, even a club's own Quick Play, because there's usually no organizer around to answer (a wrong Quick Play score is fixed by the players with Fix score, see Confirming & disputing scores). Organizers don't see the button at all — they are the help. After a tap it waits a minute before it can be used again, so a button mash doesn't spam the organizers.

For organizers

When a request comes in, every organizer of that club sees an assistance banner at the top of every page — showing who asked and which court — regardless of whether they've turned on push notifications. If they have push on, they also get a notification.

The banner gives you a Go to match link and a Resolve button:

• Go to match takes you straight to the court that needs help.
• Resolve clears the request for all organizers — once someone handles it, it disappears for everyone.

This in-app banner is the reliable channel — push only reaches organizers who opted in, but the banner reaches every organizer the moment they're on any page.